Hyster enjoys a terrific relationship with most of its clients due its focus on producing complete client satisfaction through its world class production. Our goal is to anticipate the needs of all our customers in addition to address them with forklifts that deliver the performance, the dependability and the value that they require.
At Hyster, we believe in starting with the client. We annually conduct focus groups and offer an on-going voice of customer research both online as well as in the field. We have more than 400 design engineers to translate that input into smart designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make sure that the best equipment practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
In order to guarantee the lowest cost of ownership and total dependability all of Hyster's machines are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests take place in real-world customer applications so as to make certain that our products have met our highest standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100 percent of the time, every time.
Total Quality Every Time
To initiate excellence from the beginning, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage the flow of production. The MES coordinates line activities such as part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits actually hold all employees responsible for constant quality, combined with the 5s workplace organization in place to help us attain it.
Hyster provides a variety of high quality features as standard with our products. By remaining devoted to our focus on safety and quality, and by being innovative from beginning to end, we provide some of the best material handling machines on the market. These are only a few of the reasons why the corporation has become a leader in the industry.